Privacy Policy 2022

Privacy policy of the Herbapol Kraków Online Store



Dear User!

We care about your privacy and we want you to feel comfortable while using our services. Therefore, below we present the most important information about the rules for processing your personal data by us and cookies that are used by our Store. This information has been prepared taking into account the GDPR, i.e. the general data protection regulation.



KRAKOWSKIE ZAKŁADY ZIELARSKIE "HERBAPOL" W KRAKOWIE SPÓŁKA AKCYJNA with its registered office at ul. Kazimierza Chałupnika 14, 31-464 Kraków, entered into the National Court Register - register of entrepreneurs by the District Court for Kraków-Śródmieście in Kraków, 12th Commercial Division of the National Court Register, under KRS number 0000094733, NIP 9451563566, REGON number 351224584, share capital 1556742, 00 PLN



If you intend to set up a User Account and use our services, you will be asked to provide us with your personal data.
Your data is processed by us for the purposes indicated below, related to the functioning of the Store and the provision of services offered in it ("Services").

Purpose of processing:

Depending on what you decide to do, it could be:

  • Provision of services offered in the Store
  • Fulfillment of your orders
  • Direct marketing of the services offered, other than the newsletter
  • Sending the newsletter

The basis for processing:

  • Sales contract (Article 6 (1) (b) of the GDPR)
  • Legal obligation binding on us, e.g. related to accounting (Article 6 (1) (c) of the GDPR)
  • Your consent expressed in the Store (Article 6 (1) (a) of the GDPR)
  • Contract for the provision of services (Article 6 (1) (b) of the GDPR)
  • Our legitimate interest to establish, assert or defend claims (Article 6 (1) (f) of the GDPR)
  • Our legitimate interest in profiling for marketing purposes (Article 6 (1) (f) of the GDPR)

Providing data:

  • Voluntary, but in some cases it may be necessary to conclude a contract.


The effect of not providing data:

Depending on the purpose for which the data is provided:

  • no possibility to register in the Store
  • no possibility to use the Store's services
  • no possibility to make purchases in the Store
  • no possibility to receive information about promotions or special offers offered in the Store

Possibility to withdraw consent:

  • anytime

The processing of data until you withdraw your consent remains lawful.



As part of the Store, we can automatically adjust certain content to your needs, i.e. profiling, using the personal data provided by you. Before we perform profiling on the basis of which decisions will be made:

  • having legal effects on you,
  • affecting you in a similarly significant way,

we will ask you for your consent.

Remember that you can withdraw your consent at any time. The processing of data until you withdraw your consent remains lawful.



We will process your data only for the period in which we will have a legal basis, i.e. until:

  • the legal obligation that obliges us to process your data ceases to bind us
  • the possibility of pursuing claims related to the contract concluded by the Store by either party will cease
  • you will withdraw your consent to the processing of data, if it was its basis

- depending on what is applicable in a given case and what will happen at the latest.



When processing your personal data, we use organizational and technical measures in accordance with the applicable law, including encryption of the connection with an SSL certificate.



You have the right to request:

  • access to your personal data
  • correct them
  • deletion
  • processing restrictions

And also:

  • object to processing
  • requests to transfer data to another administrator

Please contact us if you want to exercise your rights.

If you believe that your data is being processed unlawfully, you can submit a complaint to the supervisory authority.



Our Store, like most websites, uses the so-called cookies (cookies). These files:

  • are saved in the memory of your device (computer, telephone, etc.)
  • they enable you, among other things, to use all the functions of the Store
  • do not change the settings of your device

By using the appropriate options of your browser, you can at any time:

  • delete cookies
  • block the use of cookies in the future

In this Store, cookies are used for the following purposes:

  • remembering information about your session
  • statistical
  • marketing
  • sharing the Store's functions

To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can read the information on this subject by pressing the F1 key in the browser. In addition, relevant tips can be found on the following subpages, depending on the browser you use:


  • Firefox
  • Chrome
  • Safari
  • Internet Explorer / Microsoft Edge

If you do not disable the use of cookies in your browser settings, it means that you consent to their use.

More information about cookies can be found on Wikipedia.



We use the services of external entities to which your data may be transferred. Below is a list of these entities:

  • the entity delivering the goods
  • payment provider
  • hosting provider
  • an entity that facilitates the optimization of the Store
  • an entity providing a mailing system
  • an entity providing marketing services
  • software provider needed to run an online store
  • social networking sites



Do you want to exercise your personal data rights?

Or maybe you just want to ask about something related to our Privacy Policy?


Write to the e-mail address:

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