Privacy Policy
Privacy policy of the Herbapol Krakow - online herbal store
https://sklep.herbapol.krakow.pl
(„Store”)
Dear User!
We care about your privacy and want you to feel comfortable during using our services. Therefore, below we present you the most important information about the rules for processing your personal data and cookies that are used by our Store. This information has been prepared taking into account the GDPR, i.e. the general regulation on data protection.
PERSONAL DATA ADMINISTRATOR
Krakowskie Zakłady Zielarskie HERBAPOL w Krakowie SA with its registered office on Chałupnika 14 street, 31-464 Kraków, entered into the National Court Register - Register of Entrepreneurs by the District Court for Kraków-Śródmieście, 11th Commercial Division, under KRS number 0000094733, NIP number 9451563566, REGON number 351224584, share capital PLN 1556742.00.
If you want to contact us in connection with the processing of your personal data by us, please write to us at the e-mail address: sklep@herbapol.krakow.pl.
YOUR RIGHTS
You have the right to request:
- access to your personal data, including obtaining a copy of your data (based on GDPR),
- rectify them (based on GDPR),
- deletion (based on GDPR),
- restriction of processing (based on GDPR),
- transfer of data to another administrator (based on GDPR).
And also the law:
- object at any time to the processing of your data:
- for reasons related to your particular situation - in relation to the processing of personal data concerning you, based on GDPR;
- if personal data is processed for the purposes of direct marketing, to the extent that the processing is related to such direct marketing (based on GDPR).
Please contact us if you want to exercise your rights. You can object to our use of cookies (about which you can read below), especially by using the appropriate browser settings.
If you decide that your data is being processed unlawfully, you can submit a complaint to the President of the Office for Personal Data Protection.
PERSONAL DATA AND PRIVACY
Below you will find detailed information on the processing of your data depending on the actions you take.
1. Placing an order in the Store
| For what purpose? | ||
|---|---|---|
| fulfillment of your order | ||
| On what basis? | ||
| sales contract (based on GDPR) | legal obligation related to accounting, obliging us to process your personal data (based on GDPR) | |
| How long? | ||
|
until the expiry of our legal obligation related to accounting | |
| moreover, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (more information on this subject can be found in the last table of this section) |
||
| What happens if you don't provide data? | ||
| you will not be able to place an order | ||
2. Setting up an account in the Store
| For what purpose? |
|---|
| performance of the contract for the provision of account maintenance services in the Store |
| On what basis? |
| contract for the provision of services (based on GDPR) |
| How long? |
| until the account is deleted by you or by us at your request |
| moreover, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (more information on this subject can be found in the last table of this section) |
| What happens if you don't provide data? |
| you will not be able to create an account and use its features, such as viewing order history or checking order status |
3. Contacting us (e.g. to ask a question)
| For what purpose? | |
|---|---|
| handling your inquiries or requests | |
| On what basis? | |
| contract or actions taken at your request, aimed at its conclusion (based on GDPR) - if your inquiry or notification concerns a contract to which we are or may be a party | our legitimate interest in processing your data in order to communicate with you (based on GDPR) - if your inquiry or notification is not related to the contract |
| How long? | |
| for the duration of the contract that binds us, or - if the contract is not concluded - until the end of the claim period - see the last table of this section* | until the expiry of the claim period - see the last table of this section - or until we take into account your objection to processing* |
| moreover, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (more information on this subject can be found in the last table of this section) |
|
| What happens if you don't provide data? | |
| we will not be able to respond to your inquiry or request | |
4. Browser settings or other similar action allowing for analytical activities
| For what purpose? | |
|---|---|
| analysis of how you use and navigate the Store's website in order to adapt the website to the needs and behavior of Users (more on this topic can be found in the "Analytical activities" and "Cookies" sections of the Privacy Policy) |
|
| On what basis? | |
| our legitimate interest in processing data for the above purpose (based on GDPR) | |
| How long? | |
| until they expire or you delete cookies used for analytical purposes* | |
| What happens if you don't provide data? | |
| we will not take into account your preferences regarding the use of the Store in the work on its development |
5. Your consent to receive marketing content from us (e.g. information about special offers)
| For what purpose? |
|---|
| sending marketing information, especially special offers |
| On what basis? |
| Your consent to our marketing activities (based on GDPR) |
| How long? |
| until you withdraw your consent - remember, you can withdraw your consent at any time. Data processing until you withdraw your consent remains lawful. |
| moreover, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (more information on this subject can be found in the last table of this section) |
| What happens if you don't provide data? |
| you will not receive our marketing materials, including information about our special offers |
6. Newsletter subscription
| For what purpose? | |
|---|---|
| sending a newsletter | |
| On what basis? | |
| contract for the provision of the newsletter service (based on GDPR) | |
| How long? | |
| until you unsubscribe from our newsletter | |
| moreover, your data will be processed until the expiry of the period in which it is possible to pursue claims - by you or by us (more information on this subject can be found in the last table of this section) |
|
| What happens if you don't provide data? | |
| you will not be able to receive information about the Store and our services |
7. Taking action or omission that may result in claims related to the Store or our services
| For what purpose? | |
|---|---|
| determination, investigation or defense of any claims related to the concluded contract or the services provided | |
| On what basis? | |
| our legitimate interest in the processing of personal data for the purpose indicated above (based on GDPR) | |
| How long? | |
| until the expiration of the limitation period for claims or until we take into account your objection to processing* | |
| What happens if you don't provide data? | |
| inability to establish, pursue or defend claims |
PUBLISHING DATA
If you decide to publish a comment, it's content and your signature will be visible to other users of the Store.
We do not disclose your email address to other users, unless you do so yourself.
ANALYTICAL ACTIVITIES
As part of the Store, we conduct analytical activities aimed at increasing its intuitiveness and accessibility - this will happen in relation to you if you allow such activities. As part of the analysis, we will take into account the way you move around the Store - e.g. how much time you spend on a given subpage, or in which places in the Store you click. Thanks to this, we can adjust the layout and appearance of the Store and the content posted in it to the needs of Users.
DATA SAFETY
When processing your personal data, we use organizational and technical measures in accordance with the applicable law, including encryption of the connection using an SSL certificate.
COOKIES
Our Store, like most websites, uses the so-called cookies. cookie files (cookies). These files:
- are saved in the memory of your device (computer, telephone, etc.);
- they do not change the settings of your device.
In this Store, cookies are used for the following purposes:
- remembering your session
- statistics
- providing Store functions
To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can read the information on this subject by pressing the F1 key in the browser. In addition, you will find appropriate tips on the following subpages, depending on the browser you are using:
Cookies will not be processed by us for more than 2 years from the last visit to the Store.
Using the appropriate options of your browser, you can at any time:
- delete cookies,
- block the use of cookies in the future.
In such cases, we will no longer process it.
More information about cookies can be found on Wikipedia.
EXTERNAL SERVICES / DATA RECIPIENTS
We use the services of third parties that support us in running our business. We entrust them with the processing of your data - these entities process data only on our documented instructions.
Below you will find a list of recipients of your data:
| ACTION | DATA RECIPIENTS | TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION |
|---|---|---|
| any action in connection with the Store | hosting provider | no |
| sales software provider | no | |
| staying on the Store's website with settings that allow analytical activities | entity enabling analytical activities on the website | no |
| placing an order in the Store | payment provider | no |
| the entity delivering the product to you - unless you have chosen the personal collection option | no | |
| subscribing to the newsletter or consenting to the sending of marketing messages | the entity that provides the sending of a newsletter or marketing messages | no |
| skorzystanie z czatu online dostępnego w Sklepie | the entity providing online chat available in the Store | no |
Additionally:
relevant public authorities to the extent that we are obliged to provide them with data.
